What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I get email notifacations it says (from) Jotform. Can I change this default setting

    Asked by wonda on May 14, 2012 at 08:34 AM
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    Answered by AtacanC on May 14, 2012 at 09:38 AM

    Yes, you can change the Sender E-mail. But i wouldn't suggest that. Because it's also possible that some of your notification emails might be blocked by your mail provider. Because they won't recognize the submitters email address. And you won't be able to get a notification. JotForm's sender email has already been whitelisted by most of the email providers. 

    If you want to reply to your submitters directly form the notification email you receive, you can use the Reply-To Email feature. You can find it under Email Alerts > Notification > Reply-To Recipient Settings > Reply-To Email.

    I hope that helps.