What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How does JotForm scale?

    Asked by Piotr Mitros on May 14, 2012 at 10:47 AM

    We're planning to add several forms to edxonline.org through JotFrom. We were wondering if you knew:

    1) What rate of submissions JotForm could handle

    2) What the pricing structure was once we passed one million submissions per month

    This is fairly time critical (so we'd prefer a quick, approximate reply). When we launched our first course -- with minimum publicity -- we were at around 100,000 registrations per month. In this case, depending on how things go, we may have substantially more publicity. 

    Thank you!

    Page URL:
    http://edxonline.org.s3-website-us-east-1.amazonaws.com/

  • Profile Image
    JotForm Support

    Answered by Goldo on May 14, 2012 at 11:15 AM

    Here are the answers to your questions.

    1. Jotform can withstood a massive amount of traffic. The Facebook Live team once had a flawless experience using Jotform during an online event with President Barack Obama.

    2. You can upgrade for Professional $49.95 per month which includes 1,000,000 normal submissions per month, 1,000,000 SSL submission per month and a space of 100 GB. 

    If you have other questions in mind, please let us know.