- rcafferty7Asked on May 14, 2012 at 11:55 AM
Everytime I do a test email for my form, I keep getting this error in email form.
"Your message did not reach some or all of the intended recipients. Subject: (TEST) Comments and Questions from our Customers
Sent: 5/14/2012 11:44 AM
The following recipient(s) cannot be reached:
CBNKSocialMedia on 5/14/2012 11:44 AM
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
< yang.jotservers.com #5.1.1 SMTP; 550 rejecting spoofed message>"
The email I am trying to test is the same email that is in the account settings.
- gori-mathewAnswered on May 14, 2012 at 03:36 PM
We apologize for what this issue has caused you. Can you try to change your Sender Name to JotForm, and your Sender-Email to email@example.com and then do a test?
You can also add JotMails ip addresses to your mail providers whitelists.
If this still doesn't work, please do let us k