Why my forms are disabled?

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    tagibbs
    Asked on November 22, 2016 at 08:56 AM
  • Profile Image
    candy
    Answered on November 22, 2016 at 09:08 AM

    Hello,

    Your account has been auto suspended due to phishing by our automatic phishing detection system.

    You are not allowed to receive credit card information from users as the following screenshot of the old version of your form without using payment gateways according to our terms of use :

    As I have seen that you have already deleted the forbidden fields. So that, I have reactivated your account.

    Please also check our privacy policy to avoid suspicious activities: https://www.jotform.com/help/9-Privacy-Policy

    Kindly be aware of that: If this situation happens again, we are going to delete your account.

    Thanks in advance.