What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can no longer see my form when I click View Form

    Asked by HeatherCruz on November 22, 2016 at 12:12 PM

    I have inquired about this problem about a month ago and never received a response. I am still having the same problem. After creating a form, when I click "View Form", I receive a blank page (all white) as if it hasn't loaded.

    view form
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    JotForm Support

    Answered by Mike on November 22, 2016 at 01:58 PM

    Thank you for contacting us.

    Here is a link to your previous support thread:

    https://www.jotform.com/answers/970929

    Could you please provide us with the current form name you are trying to open?

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    Answered by HeatherCruz on November 22, 2016 at 02:32 PM

    Thank you for your response. I see that there had been a response; somehow I missed it.

    The name of the form is "CVESD PE Reporting Form Teacher November 2016".

    I can view the form if I click on "Edit Form", then "Preview" and "Open in a New Tab", but I prefer to view the form using "View Form" after clicking on the "More" dropdown menu.

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    JotForm Support

    Answered by John_Benson on November 22, 2016 at 04:38 PM

    I login to your account and test if the view form in the More dropdown menu is not working. I was not able to replicate the problem, it is working fine on my end. Please check the screen animation:

    I will refreshed your form cache. Please try it again and let us know how it goes. Thank you.