I can no longer see my form when I click View Form

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    HeatherCruz
    Asked on November 22, 2016 at 12:12 PM

    I have inquired about this problem about a month ago and never received a response. I am still having the same problem. After creating a form, when I click "View Form", I receive a blank page (all white) as if it hasn't loaded.

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    Mike
    Answered on November 22, 2016 at 01:58 PM

    Thank you for contacting us.

    Here is a link to your previous support thread:

    https://www.jotform.com/answers/970929

    Could you please provide us with the current form name you are trying to open?

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    HeatherCruz
    Answered on November 22, 2016 at 02:32 PM

    Thank you for your response. I see that there had been a response; somehow I missed it.

    The name of the form is "CVESD PE Reporting Form Teacher November 2016".

    I can view the form if I click on "Edit Form", then "Preview" and "Open in a New Tab", but I prefer to view the form using "View Form" after clicking on the "More" dropdown menu.

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    John_Benson
    Answered on November 22, 2016 at 04:38 PM

    I login to your account and test if the view form in the More dropdown menu is not working. I was not able to replicate the problem, it is working fine on my end. Please check the screen animation:

    I will refreshed your form cache. Please try it again and let us know how it goes. Thank you.