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    Masked Input Widget [Used in calculations]: Entered amount is being changed when filling the form in a mobile device.

    Asked by charlesu2004 on November 22, 2016 at 01:54 PM
    Prezados,

    Acho que já estou encontrando alguma coisa que pode estar errada.

    No campo “VALOR DO EMPRÉSTIMO QUE VOCÊ DESEJA?”, ou Campo {valorDo137}, é um campo que acrescentei pelo Widgets Masked Input.

    Dependendo do que eu colocar em “Decimal separator” e “Thousandths Separator” (ponto ou até virgula), os resultados se modificam. Acontece que se eu deixo este campo zerado, funciona no meu computador na maioria mas não em todos os casos. Já se eu preencho o formulário através do smartphone, o resultado não funciona.

    Parece-me que no smartphone, se eu digitar um valor que aparece R$ 2.500,00 (2 . 5 0 0 , 0 0 ou 2 , 5 0 0 . 0 0), o widgets compreende como se fosse 25.000 (2 5 0 0 0).

    Eu poderia manter esse formato somente através do campo que vocês tem de Números, porém preciso que apareça a nossa moeda que é “R$” e que ele preencha a pontuação de forma automática.

    Podem me auxiliar?
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    JotForm Support

    Answered by Kevin_G on November 22, 2016 at 02:23 PM

    I have cloned your form and tested it on my end, I can see what you're referring to since the calculation is showing different when filling out the form in a desktop and mobile device.

    Here's what I can see on my end:

    Desktop. 

    Mobile.

    I can see this only happens with the data entered in the Masked Input widget, I have changed the settings to default and tried to change to other settings as well, but the problem was still there.

    I will forward this thread to our second level so our developers will check this and resolve it, we will let you know as soon as we get news regarding this. 

     

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    Answered by charlesu2004 on November 22, 2016 at 03:44 PM
    Muito obrigado pessoal! Fico no aguardo de vocês.

    Abs.


    Descrição: Descrição: Descrição: Descrição: Descrição: Descrição: cid:image001.png@01D164D9.257A7C00





    Charles D. Uhlmann

    47 3344-4627

    ANEPS 325997906312004


    Av. Coronel Marcos Konder, 1207 – Sala 45 – Centro
    Itajaí/ SC
    Descrição: Descrição: Descrição: cid:image002.jpg@01D167D3.49A22AE0

    Descrição: Descrição: Descrição: Descrição: Descrição: Descrição: https://static.wixstatic.com/media/4057345bcf57474b96976284050c00df.png/v1/fill/w_50,h_50,al_c,usm_0.66_1.00_0.01/4057345bcf57474b96976284050c00df.png
    _____


    De: JotForm [mailto:noreply@jotform.com]
    Enviada em: terça-feira, 22 de novembro de 2016 17:23
    Para: charles@querofinanciar.com
    Assunto: Re: Masked Input Widget: Entered amount is being changed when filling the form in a mobile device.

    A new response has been received:
    JOTFORM
    Answered by Kevin_G
    I have cloned your form and tested it on my end, I can see what you're referring to since the calculation is showing different when filling out the form in a desktop and mobile device.
    Here's what I can see on my end:
    Desktop.

    Mobile.

    I can see this only happens with the data entered in the Masked Input widget, I have changed the settings to default and tried to change to other settings as well, but the problem was still there.
    I will forward this thread to our second level so our developers will check this and resolve it, we will let you know as soon as we get news regarding this.

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