Incorrect file upload count shown

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    jrc5410
    Asked on November 22, 2016 at 02:26 PM

    I believe that my account went over the upload limit. I have deleted some files. Could you please reset my account so I can access my files again?

    Thank you for your help, and so sorry for the trouble!

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    david
    Answered on November 22, 2016 at 04:21 PM

    The incorrect total was indeed showing for your other account.  I reset the total and it should now be showing correctly.  Your forms should also now be active once again.