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  • Profile Image

    Our forms are not be submitted...

    Asked by swmhomes on May 14, 2012 at 02:29 PM

    I have previously contacted JotForm regarding our form issue. We have had multiple clients contact us regarding not being able to submit their form or even click the next button on the form. We therefore have not been receiving forms for the past 2 weeks. This issue seems to occur on both Internet Explorer and Firefox.

     

    Please contact us immediately for help...

    Page URL:
    http://swmhomes.net/design-your-home

  • Profile Image

    Answered by gori-mathew on May 14, 2012 at 03:26 PM

    Hi,

    We are sorry for what this issue has caused you. Unfortunately, i wasn't able to reproduce this issue your customers are having. I was able to navigate your form with ease.

    Please can your try to embed this form using iFrame code. To get your form's iframe codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame



    4.  Copy the codes provided in the succeeding screen

    This link will also guide you on how to embed the form using iFrame codes; http://jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

     Feel free to contact us again if the problem still persists.

    I have filled your form using IE8 and FF browsers and was able to send it successfully and view it as;

    Full Name
    111 1111
    Email
    1111@ds.com
    Phone Number
    (111) 1111
    Zip Code
    1111
    What is your ideal number of BEDROOMS?
    1 Bedroom
    What is your ideal number of BATHROOMS?
    1 Bathroom

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