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    Form with large amount of inventory widgets is causing excessive API calls

    Asked by tkessler on November 22, 2016 at 03:50 PM

    I just finished my form and am getting the above error message. What can I do to fix this?

    Thanks!

    Page URL:
    https://form.jotform.com/63215539662257

    inventory widget Getting cannot getting an error
  • Profile Image
    JotForm Support

    Answered by BJoanna on November 22, 2016 at 06:29 PM

    I have inspected your form and I noticed that you have lot of widgets. However that are all loaded correctly on my end. 

    This issue is most likely related to API  keys that Inventory widget is using. I have reset your API limit. Are you still receiving same message?  

    API Keys are limited 1000 requests for free accounts. The limit is cleared per day (on midnight EST).

    Hope this will help. let us know if you need further assistance. 

  • Profile Image

    Answered by tkessler on November 23, 2016 at 10:28 AM

    Spoke too soon!

    Now that I've edited some of the inventory widgets I'm getting the same error again. Do I need to wait until midnight for this to reset?

     

     

     

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    JotForm Support

    Answered by david on November 23, 2016 at 11:49 AM

    I checked your form and it is indeed causing a rather large amount of API calls for the widgets.  I reset the total and with one load of the form the total was back to 870+.  I will forward this to our developers to have a look.  We will let you know as soon as we have further information.