The service Not work

  • EDUARDO06
    Asked on November 22, 2016 at 4:11 PM

    I am very sad because the service not work and we upgrade my plan, because you mentioned the problem was Space, if you can not repair my problem now, please refund my payment

  • David JotForm Support Manager
    Replied on November 22, 2016 at 6:44 PM

    You have exceeded the monthly form views on your account. I see you have as Silver subscription which form's views limit is 100,000. Your for views for this month is 100,296. So you will need to wait until the counter resets on December 1st, or upgrade to Gold plan.

    Another option would be enabling JotForm Footer on your form in order to permanently lift this limit: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about 

    Let us know if you need more help.