Jotform NOT showing up correctly in Joomla 3.6.4....

  • dcsmith22
    Asked on November 22, 2016 at 6:06 PM

    Hi,

    I am trying to figure out why my donation page is NOT showing up as it is supposed to.

    It looks like on the left half of the form is visible. not the entire 100% of it.

    My attachment below shows how I inserted the form after downloading sourcer as you described to do for Joomla.

    This URL is how it should look when previewing

    https://www.jotform.us/form/63217605957159?preview=true 

     

    What am I missing or is there a css code I still need to add?

     

    Let me know..

    Thanks!

    John Barker, Jr.
    The Wave Program
    Webmaster
    barkerjr1964@yahoo.com

    Jotform Thread 996023 Screenshot
  • Chriistian Jotform Support
    Replied on November 22, 2016 at 11:32 PM

    It appears that the width of the element that contains the form is shorter than the width of the form, which is why only half of the form is visible on the page. 

    You can try using the iFrame embed code and adjust the width of the iframe to fit the whole screen. You can try the iframe code below where I have changed the width to 950px.

    <iframe id="JotFormIFrame-63217605957159" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/63217605957159" frameborder="0" style="width: 950px;height: 1052px;border: none;" scrolling="no"> </iframe>

     

    Jotform NOT showing up correctly in Joomla 3 Screenshot 20

    If the issue persists, please let us know.
    Thank you.