What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm new to JotForm. Will you let me know when I start getting more queries than the free account can handle?

    Asked by Mensh on November 23, 2016 at 01:17 AM

    We're just starting out. I've made and tested the form on our website, but I'm not sure about the restrictions on its use. If we start getting a lot of traffic on the form, how will I know when I've exhausted the number of submissions available on the free account?  

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    JotForm Support

    Answered by Jan on November 23, 2016 at 05:10 AM

    You will be notified via email when you exceeded the monthly limits. The email will suggest you to upgrade your subscription. If you don't do the upgrade, your account will be on over limit status and your forms will be disabled.

    You can check your current usage in the Account Usage section. Here's the link: https://www.jotform.com/myaccount/usage.

    Let us know if you have any questions. Thank you.