What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is the problem with my form?

    Asked by ateserkoc on November 23, 2016 at 05:30 AM


    I've created an upload form and made the integration with my google drive. It was working greatly for a while and even I've send some test submission by using the preview tab. However, now there is a problem which I couldn't understand how to fix. It says the form is disabled but the form is enabled, I've checked it many times. Can you please show me a way how to solve the problem?



    Ates Erkoc

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    JotForm Support

    Answered by Jan on November 23, 2016 at 06:23 AM

    Your account is currently suspended. Our phishing detector tool suspended your account automatically. I've checked your form and I didn't find any suspicious or guilty fields on it.

    Please take note that you are not allowed to collect sensitive information like login credentials and credit card details. Here's our terms of use: https://www.jotform.com/terms/.

    I have now activated your account. If you have any questions, let us know. Thank you.