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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Spreadsheet Integration: "unable to upload file" error on integrated spreadsheet

    Asked by czawodzi on November 23, 2016 at 09:52 AM

    I am receiving an "unable to upload file" when I open my excel google file (integration).  I have removed the integration and started it again, same error.  I hope there is a quick fix!

    google spreadsheet error
  • Profile Image
    JotForm Support

    Answered by Kiran on November 23, 2016 at 10:52 AM

    I have tried integrating Google Spreadsheet on one of my test forms and was able to integrate without any issue. Could you please check if the Drive space is not full? If it is having enough storage space, could you try login using a different browser or a private/incognito window to see if that works?

    Let us know if the issue still persists. We will be happy to assist you further. 

  • Profile Image

    Answered by czawodzi on November 23, 2016 at 11:44 AM
    Hi, The integration went well, the data was sent to my google drive in a
    spreadsheet format, I can see the data, but the error message keeps coming
    up. I do not have a problem with any of my other jotform surveys, they all
    are working well. I have looked at the questions, nothing seems out of
    order. I will check the drive space, but I have never heard of a
    limitation on my college google space. I'll try the private window as
    well....
    *Cathy Zawodzinski*
    *Data Manager*
    *Thomas Reynolds Education Center*
    *Daemen College*
    *czawodzi@daemen.edu *
    *(716)839-8264*
    *"Do not spoil what you have by desiring what you have not; remember that
    what you now have was once among the things you only hoped for." Epicurus*
    ...
  • Profile Image

    Answered by czawodzi on November 23, 2016 at 11:44 AM
    [image: Inline image 1]
    Went incognito, still the same error message.
    *Cathy Zawodzinski*
    *Data Manager*
    *Thomas Reynolds Education Center*
    *Daemen College*
    *czawodzi@daemen.edu *
    *(716)839-8264*
    *"Do not spoil what you have by desiring what you have not; remember that
    what you now have was once among the things you only hoped for." Epicurus*
    ...
  • Profile Image
    JotForm Support

    Answered by Mike on November 23, 2016 at 01:10 PM

    Do you have any other forms integrated with the Google Spreadsheet service? Could you please check them and let us know if the issue is related to one specific spreadsheet or every form integrated spreadsheet on your end.