- loisfAsked on May 14, 2012 at 07:25 PM
- AtacanCAnswered on May 14, 2012 at 07:37 PM
I've just checked your account and i can see a single form. Do you have the form ID? We can locate your form using the form ID.
- loisfAnswered on May 15, 2012 at 11:36 AMDon't have an ID but have attached a pdf copy of the form. I'm wanting to
make changes to it.
- JotForm SupportliyamAnswered on May 15, 2012 at 12:04 PM
If you're replying via e-mail, unfortunately attachments will not appear on the forum.
How about the URL of the form?
- loisfAnswered on May 15, 2012 at 01:55 PMI don't see a URL. I saved it as Jotform.pdf and that is all I see outside
of the location on my desktop.
Its called Lifestyle Survey
- JotForm SupportGoldoAnswered on May 15, 2012 at 04:10 PM
We can only see a single form in your account. We are not able to locate the 'Lifestyle Survey' without the form ID.
You can however re-create the form or see the form template gallery for related survey forms.
- loisfAnswered on May 20, 2012 at 07:25 PMIf I recreate it, how do I know it won't disappear again? Where do I find
the form ID?
- JotForm SupportidarktechAnswered on May 20, 2012 at 09:56 PM
If I am not mistaken, you are creating that form on guest account, meaning you are not logged in when you created that form. Creating forms under guest account relies on browser cookies. When your browser cookies crashed or deleted, this would vanished all your forms.
Did you embed your form to your website? Your form ID is a long string numbers at the end part of your form URL.
21016328888155 is the form ID
Looking forward to your response. Thanks!
- loisfAnswered on May 21, 2012 at 08:51 AMJust read about Jotform's troubles with the secret service! What's going
- JotForm SupportliyamAnswered on May 21, 2012 at 09:42 AM
That's the February incident, lousf. The US government still refuse to say what their purpose was for taking us down that time. You can search Google for key words "jotform shutdown" to find more news about what happened that month.