Do you send emails for imported to JotForm submissions?

  • ScalibuSports
    Asked on November 24, 2016 at 1:50 PM

    Quando eu importo contatos de uma lista Excel, os envios de emails programados para 2 dias, 3 dias, 7 dias, etc.. essas programações de emails serão enviadas para esta lista importada?

  • Mike
    Replied on November 24, 2016 at 2:06 PM

    Form entries imported with API and Import Data App are not considered as regular entries, we do not send any emails for such entries.

    If you need any further assistance, please let us know.

  • ScalibuSports
    Replied on November 24, 2016 at 2:44 PM
    Sim, mas então qual o benefício de importar contatos para o formulário?

    De: JotForm [mailto:noreply@jotform.com]
    Enviada em: quinta-feira, 24 de novembro de 2016 17:06
    Para: marketing@scalibu.com
    Assunto: Re: Import Contacts

    A new response has been received:
    JOTFORM
    Answered by Mike
    Form entries imported with API and Import Data App are not considered as regular entries, we do not send any emails such entries.
    If you need any further assistance, please let us know.
    View this thread on browser » Unsubscribe Thread
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    ...
  • Nik_C
    Replied on November 24, 2016 at 3:23 PM

    I'm not sure I understand, if you used our Import data application, that application is used to import some old submissions to the existing one.

    If you have some further questions please give us more information so we can give you the best appropriate answer.

    Thank  you!

  • ScalibuSports
    Replied on November 24, 2016 at 3:44 PM
    Se eu editar o email este e-mail não será enviado mesmo assim?

    De: JotForm [mailto:noreply@jotform.com]
    Enviada em: quinta-feira, 24 de novembro de 2016 17:06
    Para: marketing@scalibu.com
    Assunto: Re: Import Contacts

    A new response has been received:
    JOTFORM
    Answered by Mike
    Form entries imported with API and Import Data App are not considered as regular entries, we do not send any emails such entries.
    If you need any further assistance, please let us know.
    View this thread on browser » Unsubscribe Thread
    1480014376
    ...
  • Kevin Support Team Lead
    Replied on November 24, 2016 at 4:00 PM

    Yes, if you edit the imported submissions then the emails will be triggered, the email notification will be sent to the address you have specified in your form and if you have set up an email auto-responder then the email will be sent as well.

    Please make sure too that the send on edit option is enabled so the emails are properly sent, you will find this option under the advanced tab in the email wizard: 

    Do you send emails for imported to JotForm submissions? Image 1 Screenshot 30

    Do you send emails for imported to JotForm submissions? Image 2 Screenshot 41