What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot login and when I was logged in earlier I could not see forms shared with me

    Asked by Ashley  on November 24, 2016 at 06:54 PM

    Is anyone else noticing any issues similar to this? Is there a fix? How can we let JOTFORM engineers know? 


    As of now I CANNOT log in at all. When I click the LOGIN button it does absolutely nothing.


    I cleared my cache, browsing history, cookies etc on my browser to make sure. Same thing.

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    JotForm Support

    Answered by liyam on November 24, 2016 at 08:53 PM


    I just checked your account but I was not able to find any form in it. Do you have at least one of the forms you have made and can you also please share with us a link or the ID of the form? This way we can trace the form and find to which account it is under.

    We'll look forward to your response.