What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank You Page: How to lead the submitter to an external page after the Thank You page is shown

    Asked by autobackup on November 25, 2016 at 05:08 AM

    Currently you only offer a stark choice between either a a 'Thank you' message OR a redirect to an URL.

    In Adobe Formscentral thare was a better option offered in that it was possible to opt to have BOTH of these options.

    I.e you could set a 'thank you' message to be displayed for a selectable time (e.g. xx seconds) and then the user was subsequently automatically redirected to an URL (e.g. Google map)

    If this 'double' option was selected in Formscentral it automatically put a message underneath the 'thank you' message stating that the webpage would be redirected in xx seconds

    This would be of more use to me, and I suspect, many others?

    PC

    thank message automatically redirect time thank you
  • Profile Image
    JotForm Support

    Answered by Nik_C on November 25, 2016 at 05:18 AM

    Please check this  guide: https://www.jotform.com/help/89-Create-a-Custom-Thank-you-page-with-Auto-redirect

    You can create a custom page that will redirect to some other page in specified time by using JavaScript.

    You could just add one more line in Thank you page that says: "Page will redirect in 3 seconds" or something similar.

    Hope this helps.

    Please let us know if you have any additional questions.

    Thank you!

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    Answered by autobackup on November 25, 2016 at 05:44 AM
    New response receivedNik
    Thanks – but I really don’t think that this should require JavaScript coding by an end user – it should be a simply clickable option offered within JotForm Form Builder itself as was offered in Adobe Formscentral!
    Regards
    PC
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  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 25, 2016 at 06:21 AM

    Hello,

    Unfortunately we do not have such feature where users can be redirected to certain page URL from custom thank you page. The only option is to add JavaScript code in your custom thank you page to redirect users after certain time.

    Do get back to us if you would like us to create a feature request and send it to our backend team, we will do the needful.

    Thank you!

  • Profile Image

    Answered by autobackup on November 25, 2016 at 07:44 AM
    New response receivedYes
    I think that it would be an extremely useful feature to add to JotForm for the ‘average’ user and so I would definitely like you to pass it to your ‘backend’ team for consideration of implementation in JotForm Builder.
    Regards
    PC
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  • Profile Image
    JotForm Support

    Answered by owen on November 25, 2016 at 07:59 AM

    Hi,

    I am now escalating a ticket about your feature request. You will be notified if such feature is ever implemented. 

    Thank you for your contribution to make JotForm better.