What happens if we over quota?

  • yorkshireagainsths2
    Asked on November 25, 2016 at 9:20 AM

    I have created a form which I expect will generate 10,000 plus responses will they not forward if we don't upgrade.

  • candy
    Replied on November 25, 2016 at 10:15 AM

    Hello,

    I have checked your account and your form. You have a Free plan currently and if you expect to receive more than 10,000 submissions, you should upgrade your account. Please check our pricing page: https://www.jotform.com/pricing

    If you do not upgrade your account, your older submissions will be deleted from your account in order to create placement for the newest submissions. In free plan, you can save 100 monthly submissions and 500 total submissions as you can see the following screenshot:

    What happens if we over quota? Image 1 Screenshot 30

    Also, do not forget that your monthly form view limit is 1,000. If you will be over limited, your form will not be shown as the following screen:

    What happens if we over quota? Image 2 Screenshot 41

     

    If you need more clarification, let us know.

    Thank you.