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    Asked on November 25, 2016 at 03:52 PM

    HELP! I've upgraded my account and sent out my form, now I'm told that I've reached my free limit, although you've billed our card twice. This is a time sensitive issue, I need my account fixed asap and had already tried to contact you yesterday to resolve this issue. Please respond asap to rsvp.leadingedge@century21.ca

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    Answered on November 25, 2016 at 04:41 PM

    We performed two refunds, I see you upgraded the account again.