- lerAsked on November 25, 2016 at 03:52 PM
HELP! I've upgraded my account and sent out my form, now I'm told that I've reached my free limit, although you've billed our card twice. This is a time sensitive issue, I need my account fixed asap and had already tried to contact you yesterday to resolve this issue. Please respond asap to firstname.lastname@example.orgPage URL:
- JotForm Support ManagerJeanetteAnswered on November 25, 2016 at 04:41 PM
We performed two refunds, I see you upgraded the account again.