What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to pay on my account but it is inactive. I'm trying to pay and change my card information.

    Asked by Aftynn Gill on May 15, 2012 at 08:10 AM

      Order Reference Number: 44548693
                                                        Account Number: 37370140
                                                         Order Date: 08 Apr 2012

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    JotForm Support

    Answered by liyam on May 15, 2012 at 10:55 AM


    Rather than modifying your already inactive account, I would suggest that you try upgrading your account by subscribing via this link: http://www.jotform.com/pricing/

    Please let us know if you have further questions or concerns.