- StrawberryDesiAsked on November 27, 2016 at 07:55 PM
My Proof Test Form is not working as it should. I used the wizzard to select the "Attach to Submission" check box. But, the when the form e-mail arrives it DOES NOT include the PDF that it was suppose to attach. Please help.
- JotForm Supportashwin_dAnswered on November 27, 2016 at 10:39 PM
I did test your form and the reason the the PDF URL is not being added in the email alert is because you have enabled the "Hide Empty Fields". I would suggest you to please disable hide empty fields in email alert and that should solve your problem. Please check the screenshot below:
I am not sure if this is a bug but the PDF url should be added in email alert even if the hide empty fields feature is enabled. I am reporting it to our backend team and we will get back to you as soon as we have any update from them.