Why payment field is hidden?

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    Asked on May 15, 2012 at 11:17 AM

    I've just created a new form with a payment field, but i don't know how can i show that. It's hidden and it doesn't appear in the form, so how can i make it visible?

    Thanks :)

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    Answered on May 15, 2012 at 12:04 PM

    Since you only have one product in your payment form, item will not be seen on it. You can also see the warning while you are editing your form on your Forum Builder.

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    Answered on May 15, 2012 at 12:10 PM

    Ok, but how can people pay in this way? They can't see the field! 

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    Answered on May 15, 2012 at 05:56 PM


    Hi, if you check this guide -How-to-set-up-paypal-along-with-other-payment-options you will see the additional Note below it. This explains that the payment process will still proceed (will go to paypal screen) when the form is submitted.

    Hope this clarifies the answer to your inquiry. Please inform us if you still have question.



    NOTE :
    It's not absolutely necessary to create the 'dummy' product. The reason why a Dummy field is there, is because a Paypal option with only one 'product' will not show on the form. This way, we provide the user the feeling he is able to select the product (and its price) . And once it is done , he will expect his redirection to Paypal upon submittal of the form. 

    But pretty much, it will work same way if you leave your Paypal field with only one product. It will not show the product, but your customer would still get the redirection to the Paypal gateway.

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    Answered on May 17, 2012 at 02:57 PM

    Thanks! :)