What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My account has been disabled to receive forms

    Asked by jscs on November 28, 2016 at 02:27 PM

    My account has been disabled to receive forms. Why can't I open some attached docs? I would like to make room by removing some items.

  • Profile Image
    JotForm Support

    Answered by Welvin on November 28, 2016 at 04:01 PM

    You've maxed out your form submissions limit. Free accounts are limited to 100 submissions per month only. You currently have 121. Unfortunately, deleting your form submissions won't restore the limit. It's either you will upgrade or wait for the next month's reset or, increase your submissions by doing some tasks in our GetMore section.