Email address blocked by jotform?

  • Profile Image
    mediconthego
    Asked on May 15, 2012 at 12:19 PM

    When testing the email address for my form I received the message "This email address blocked by jotform. Please contact us". Why is it blocked, and what do I need to do to fix this?

     

    I have two versions of this form. One with a payment option at the end, and another without, so my customers can either purchase now and fill out the form later, or do both all at once.

    I don't believe either form is installed on my website yet.

    Thanks

  • Profile Image
    gori-mathew
    Answered on May 15, 2012 at 01:30 PM

    Hi

    We apologize for the inconvenience this issue has caused you. Please lets know the email address that was blocked as indicated above.

    Awaiting your feedback to support you further!