What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email address blocked by jotform?

    Asked by mediconthego on May 15, 2012 at 12:19 PM

    When testing the email address for my form I received the message "This email address blocked by jotform. Please contact us". Why is it blocked, and what do I need to do to fix this?


    I have two versions of this form. One with a payment option at the end, and another without, so my customers can either purchase now and fill out the form later, or do both all at once.

    I don't believe either form is installed on my website yet.


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    Answered by gori-mathew on May 15, 2012 at 01:30 PM


    We apologize for the inconvenience this issue has caused you. Please lets know the email address that was blocked as indicated above.

    Awaiting your feedback to support you further!