What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms not available

    Asked by rockpiper on November 28, 2016 at 07:02 PM

    Hi,

    This is the second time this has happened. I am protoyping a web app that I intend to build around Jotform and I have a log on screen that I was mocking. It appears from a email that was sent in response to my first query,  that went onto my clutter that I have just read tonight that using log on screens is not allowed on JF. I was unaware of this until tonight.

    Can you please unlock my forms, I have to present on the project on Wednesday.

    Regards,

     

    Gerry.

    forms not available auto suspended
  • Profile Image
    JotForm Support

    Answered by jonathan on November 28, 2016 at 08:23 PM

    We apologize for any inconvenience cause. The Phishing detector had auto disabled your forms due to suspected phishing form. However, after reviewing the forms manually, I found that it was a mistake since none of the forms are phishing form and none violates our Terms of Use.

    I have corrected the mistake and re-activated your forms and account.

    You may check again the status when logged in to your account.

    Thank you.