The forms do not appear at all on Internet Explorer

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    smai
    Asked on November 28, 2016 at 10:34 PM
    IE version 11.09.9600.18015
    Let me know if you have any problems logging in.
    Thanks,
    Win
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    Chriistian
    Answered on November 28, 2016 at 11:06 PM

    There might be a conflict with the script on the form, which is causing the page to not display on IE. Can you please try embedding the form to your page using the iFrame embed again, but this time without the <script>...</script> part?

    You can try the iFrame code below for the Sales Enquiry form where I have removed the script part.

    <iframe id="JotFormIFrame-62711059987870" allowtransparency="true" src="https://form.jotform.co/62711059987870" frameborder="0" style="width: 100%; height: 1094px; border: none;" scrolling="no" onload="window.parent.scrollTo(0,0)"> </iframe>

    If the issue persists, please let us know.
    Thank you.

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    smai
    Answered on November 28, 2016 at 11:44 PM
    I have done those instructions. Still seeing the same problem – The form does not appear on the page.
    ...
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    Chriistian
    Answered on November 29, 2016 at 12:25 AM

    Is the form visible in the page when using script embed code? Perhaps a setting on the webpage is causing the issue. If possible, can you please modify the meta tag on your website from

      <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">

    into: 

     <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE11,chrome=1">

    Please do let us know how it goes.
    Regards.

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    smai
    Answered on November 29, 2016 at 12:44 AM

    Hey there, You’ve me a bit confused now with the meta tag. Could you please explain further.
    ...
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    owen
    Answered on November 29, 2016 at 01:55 AM

    Hi,

    My colleague wants to check whether adding the "EmulateE11" code is able to make your form compatible with Internet Explorer 11 or not. Please let us know if the issue still persists despite trying this. 

    We will be waiting for your feedback.

    Thank you