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  • Profile Image

    How to removed fields from payment authorize.net payment tool?

    Asked by MHBackIssues on November 29, 2016 at 10:40 AM

    Hello,

    We need to remove most of the fields in the authorize.net tool.

    We just want to have 

    Credit Card Number 

    Security Code

    Expiration Month    

    Expiration Year

     

    Is that possible?

     

    Do we accomplish this with authorize.net portal?

     

    Let us know

     

    Thanks

    Page URL:
    https://www.jotform.com/MHBackIssues/wishbook

    payment tool tool payment authorize how
  • Profile Image
    JotForm Support

    Answered by david on November 29, 2016 at 11:13 AM

    The fields currently included in the Authorize.net field by default are the fields required for processing payments.  Without the billing address fields, the payments will not be processed by Authorize. 

  • Profile Image

    Answered by MHBackIssues on November 29, 2016 at 11:30 AM

    I went to authorize.net and I removed all the required fields.

    When I see the payment form in authorize.net, it shows only the field I need.

    Credit Card Number 

    Security Code

    Expiration Month    

    Expiration Year

    I am also being told we were able to accomplished this last year, but I was not here last year and the developers are gone.

    Thanks

     

     

  • Profile Image
    JotForm Support

    Answered by david on November 29, 2016 at 11:55 AM

    It is possible to hide those fields with CSS, however, as far as I know they would still be required to process payments.  I checked your previous forms and it looks like all of them required the billing address section.

    If you have a form that is set up without the billing address required, let us know and we can let you know how it was set up.