NPS Survey App

About this template

NPS Survey App helps you collect Net Promoter Score feedback and organize responses in one place so you can understand customer sentiment, spot trends, and decide where to improve. It supports quick survey access for respondents and gives internal teams a clear path to review open responses, request follow-up when needed, and keep feedback from slipping through the cracks. Use it after purchases, onboarding, support interactions, events, or product releases to measure loyalty and identify promoters, passives, and detractors across locations or segments.

Built with Jotform, this app template makes it easy to publish a branded survey experience and connect it to your feedback workflow without code. Use the drag-and-drop interface to adjust pages, update buttons like Take Survey and View Insights, and route responses to the right people. You can share the app by link or QR code, centralize data collection, and refine your process over time with connected forms and automated notifications.

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