Jotform AI

Advice

Top 20 benefits of chatbots for businesses & customers in 2026

byJotform Editorial Team 15 min read
Top 20 Benefits of Chatbots for Business: Transforming Customer Engagement and Business Operations
Advice

Unlocking benefits of conversational AI in 2026

byAytekin Tank 9 min read
7 benefits of conversational AI in 2025
Advice

What are AI hallucinations?

byAytekin Tank 8 min read
What are AI hallucinations?
Customer Service

Customer service technology: How to take advantage of the latest support software

byJotform Editorial Team 7 min read
Top 20 Benefits of Chatbots for Business: Transforming Customer Engagement and Business Operations
Advice

21 best AI tools for January 2026 — from chatbots to form generators

byHarry Guinness 10 min read
21 best AI tools — from chatbots to form generators
Advice

Top 10 AI tools for administrative tasks in 2026

byAnam Ahmed Johnston 10 min read
Top 10 AI tools for administrative tasks
Advice

The 20 best AI podcasts to listen to in 2026

byAytekin Tank 9 min read
Two podcasters talk about latest developments in AI
Customer Service

7 types of chatbots explained: Which one is right for you?

byJotform Editorial Team 9 min read
Person working on a computer testing different types of chatbots for their website
Advice

Top 15 conversational AI agents you need to know

byAytekin Tank 12 min read
Top 15 conversational AI agents you need to know
Advice

14 of the best multi-agent platforms for your business in 2026

byAytekin Tank 11 min read
14 of the best multi-agent platforms for your business
Advice

Chatbot vs voicebot: Which one is better for you?

byAnam Ahmed Johnston 7 min read
Chatbot vs voicebot: Which one is better for you?
Customer Service

How generative AI is transforming customer service

byAytekin Tank 12 min read
A customer agent implementing generative AI in her customer service workflow.
Advice

50+ AI prompt examples to supercharge your productivity

byJotform Editorial Team 11 min read
50+ AI prompt examples to supercharge your productivity
Customer Service

15 chatbot best practices you should know

byJotform Editorial Team 19 min read
Top 20 Benefits of Chatbots for Business: Transforming Customer Engagement and Business Operations
Customer Service

Freshdesk vs Zendesk: A comparison guide for 2026

byElliot Rieth 12 min read
Freshdesk vs Zendesk: A comparison guide for 2025
Customer Service

Conversational AI for customer service: An ultimate guide

byAytekin Tank 13 min read
Customer service agents looking at the camera at a call center
Customer Service

7 key steps to build a thriving customer service team

byJotform Editorial Team 6 min read
7-key-steps-to-build-a-thriving-customer-service-team
Advice

How your organization can benefit from AI business process automation

byElliot Rieth 8 min read
A desk with a laptop, cell phone and speakers
Advice

Generative AI vs predictive AI: Key differences and applications

byAytekin Tank 5 min read
Top 20 Benefits of Chatbots for Business: Transforming Customer Engagement and Business Operations
Advice

Chatbot vs live chat: Which solution is right for you?

byJotform Editorial Team 12 min read
Top 20 Benefits of Chatbots for Business: Transforming Customer Engagement and Business Operations
Advice

Agent architecture in AI: What you need to know

byAytekin Tank 7 min read
Person working on agentic AI architectures
Customer Service

Chat etiquette: 15 rules for exceptional customer service

byJotform Editorial Team 11 min read
A customer service agent applying chat etiquette in his work practice
Advice

15 best automation AI agents to boost your productivity in 2026

byAytekin Tank 12 min read
A laptop on a desk facing the viewer

Multi-agent AI: How intelligent agents collaborate to solve complex problems

byAytekin Tank 9 min read
A partially opened laptop emitting vibrant, colorful reflections on its keyboard