How to Integrate Form with Paypal

Last Update: May 7, 2017

PayPal is the most popular online payment service in use today. It enables you to pay, send money, and accept payments.

JotForm provides Paypal Payment Tools. This enables users to sell products and subscriptions, collect donations and custom amounts in their forms and gets paid through Paypal payment gateway. 

Integrating your form with Paypal is easy, here are the steps:

1. Add a Paypal Payment Tool to your form, it's under Payments Tab.

Important Notes: For Personal PayPal account, use Paypal (standard). For Business or Premier Paypal account, use either Paypal Express or Paypal Pro.

2. In the Payment Wizard, enter your Paypal credentials. 

If you are using Paypal (standard), you will have to enter your Paypal email. Otherwise, if you are using Paypal Express or Paypal Pro, you will have to enter your Paypal API Credentials. You can see the difference below:

Paypal (standard)

Paypal Express/Pro

3. Choose whether you want to sell products, sell subscriptions, collect custom amount or collect donations.

4. Assuming that you want to sell products, the next page will show you how to create a product.It is pretty straightforward. Example:

5. That's it! Save the products you've created and preview your form.

Optional settings like Coupons, Shipping, Tax are also available. Click the links to learn more about these options.

If you also want to test your Paypal payment form, checkout this guide How To Test Paypal Payment Form

If you have questions, post it in the comment section below.


Andreannelr (November 08, 2016 at 01:07 PM)

As soon as I create my products, my payment field disappear.

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Charles Dressler (January 10, 2017 at 12:16 PM)

I have an order form and when the form calculates prices. I want the prices to enter into the PayPal payment form. Can you integrate the form into PayPal?

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martharob (January 11, 2017 at 05:36 PM)

I have PayPal Pro and was able to set it up, but even though I have Pro, it still takes me to a new PayPal page (like regular PayPal). What am I doing wrong?

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msysing (January 16, 2017 at 05:31 PM)

Hello. I have a Product Order form that requires information and agreement to terms and conditions. I placed the button but I dont see a clickable button underneath. DO I add a SUBMIT button so it will accept the information and proceed to Paypal?

THanks for your help.

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mmills12 (January 24, 2017 at 01:56 PM)

The PayPal Wizard is not working? Is there a problem with it. I have it on other forms and its works fine. Trying to create a new form and it does nothing. Please help.

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edyefb7 (January 28, 2017 at 12:34 PM)

Is there a way to have both products and collect a donation on the same form?

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larr85 (February 13, 2017 at 11:06 AM)

tengo problemas, dice que mi api no se puede verificar.

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AmericanGeriatric (March 15, 2017 at 10:12 AM)

after i created my products, whats next? where is the payment button? how will it go to paypal?

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flytraverse (March 28, 2017 at 12:43 PM)

I am trying to collect donations on a form, but when I preview. there is no PayPal button. It has a submit button but when I click submit it does not go anywhere. Can you help me see what i am doing wrong.

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morningstarleaders (April 01, 2017 at 09:08 PM)

I followed instruction as provided and now have registration set up.

1. How do I test the functions?

2. How do I allow volunteers to register and waive their costs?

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Acappellakentuckiana (April 24, 2017 at 11:15 PM)

I don't know how to set up the "payment gateway" with PayPal. I have done a test donation, but it is still in the "incomplete payments" location on JotForm. I also received a notice from PayPal that I needed to do a confirmation email; I have written to them also because following their directions didn't work. Help!

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pinto25ji (May 12, 2017 at 10:26 PM)

after adding API username, password and signature, it says, "unable to verifY"

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rideout (June 30, 2017 at 06:23 PM)

If I add a field to my form like Phone #, is there a way to send it with the payment to paypal so it is captured on the payment?

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junepjenkins (July 17, 2017 at 08:22 PM)

How do I remove Paypal from my account. I am trying to change my form so I can use PayPal Now, but it says I can only have one payment provider setup.

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Lronaghan (August 03, 2017 at 04:00 AM)

My PayPal form isn't working. The page just moves onto the next one in the sequence. It worked when I tested it earlier in the week. Please can you help? I've now sent out the links and it's a bit time sensitive.

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