How to Add a Server Wide Custom Sender Email Using Google SMTP

As a Jotform Enterprise admin, you can set up a custom sender email through Google SMTP. This helps keep your emails on-brand and adds a professional touch to all your communications. With Google SMTP and OAuth 2.0, you’ll send messages that match your brand identity while keeping your account secure.

Adding Custom Sender Email Using Google SMTP

You can set up a custom sender email with Microsoft SMTP right from the Emails section in your Enterprise Admin Console. It only takes a minute to set up—here’s how:

1. On your My Workspace page, click on your Avatar/Profile picture on the top-right side of the screen.
2. Then, in the menu that comes up, click on Admin Console.

3. Next, in the menu on the left side of the Admin Console page, click on Emails.
4. Then, on the right side of the Emails page, click on Settings.

5. Now, on the Sender Email (SMTP) Configuration page, under the Organization-Wide Sender Emails section, click on Add Sender Email.

6. In the Sender Email (SMTP) Configuration window that comes up, select Google.
7. Then, click on Continue.

8. Next, log in with your Google account and click on Allow or Continue.

9. Now, click on the Send Test Email button to see if it works, and click on Save to complete the setup.

That’s it! You can now send your form emails using your Google Account’s SMTP.

Managing the Organization Settings

In the Sender Email settings, you can set your custom sender email as the default for your entire Enterprise Server. You can also stop users from adding their own sender emails to their accounts. This is how it’s done:

1. While still on the Sender Email (SMTP) Configuration page, scroll down to the Organization Settings section, and in the Default Sender Email Dropdown menu, select the custom sender email.

2. Then, in the Change Default Sender Email? window that comes up, click on the Yes, Change button.

3. Next, set up these things:
   • Enforce Default Sender Email — Works the same way as “Enforce New Default Sender Email Organization-Wide.” When you turn this on, all other sender emails are hidden from users on your server.
   • Show System Email as an Option — Toggle this on to include the default system email in the sender email options. This option is disabled if you enable Enforce Default Sender Email.
   • Adding New Sender Emails — Toggle this on to let Enterprise users add their own sender email addresses from their accounts. This option is also disabled if Enforce Default Sender Email is on.

That’s it for setting up your Organization Settings! Once you’ve customized everything to your liking, your email setup and controls are ready to go. From here, you can proceed to manage forms, adjust other server settings, or simply let your team begin using the new setup immediately.