To better serve our Jotform Enterprise customers, we created a new system so you can request support from within your Jotform Enterprise account. Follow the instructions below to create a support request.
How to Submit a Support Request...
Our traditional Standard Plans (Free, Bronze, Silver, and Gold) are single-user plans that run on shared servers and come with online-only support.
Jotform Enterprise is our only multi-user plan...
When you first enable HIPAA compliance features, there are some initial differences you’ll need to be aware of:
Security
Integrations
Approval Workflows
Emails
What Else?
Security
Data is encrypted at rest by default at...
If you're an Admin user of your company’s Enterprise server, you'll find it useful to know how your server is doing, how many submissions are being received, how many forms are used on the server, and how those forms are being viewed by...
One of the benefits of Jotform Enterprise is that you can customize your server's logo and color to match your organization's branding and theme.
To customize your organization's theme
Log in to your Jotform Enterprise account and select...
With Jotform Enterprise, you can choose the widgets and payment gateways to show in your organization's form builder. Hide the widgets and payment integrations your organization doesn't use or disable them in the form builder altogether.
To...
This guide shows how to add new users to your Enterprise server. You can either add a user by sending an email invite or add multiple users by sending link invites.
Inviting a User by Email
Inviting by email allows you to choose the role...
Jotform Enterprise allows you to share forms with other users on your dedicated server. This guide shows how to share access to your forms and submissions in Jotform Enterprise.
Sharing Access to Individual Forms
To share select or...
This tutorial will help you to integrate Jotform with an identity provider platform to set up Single Sign-On (SSO) for Enterprise users. Once you complete the SSO integration, your users can log in using your organization’s identity provider....
Azure Active Directory (Azure AD) is an enterprise identity service that provides single sign-on (SSO), multifactor authentication, and conditional access services that you can easily integrate with Jotform. To get started you need to enable...
OneLogin is an identity provider which you can integrate easily with Jotform. To get started you need to enable Single Sign-On in your Jotform Enterprise server. You also need a OneLogin account with admin permissions.
Configuring OneLogin...
You can set up your Jotform Enterprise server to use Google single sign-on (SSO). To get started you need to enable Single Sign-On in your Jotform Enterprise server. You also need a Google account with Super Admin permissions.
Configuring...
Okta’s single sign-on solution can quickly connect to 3rd party services including Jotform. To get started you need to enable Single Sign-On in your Jotform Enterprise server. You also need an Okta account with admin permissions.
Configuring...
As a Jotform Enterprise administrator, you'll have complete control over your server. You can add and manage users, view and manage forms, and view logs — to name a few. You can also update your server settings, which include the option to add a...
By enabling the Require SSO option, your app users would need to log in to their single sign-on provider (e.g., Okta, OneLogin, Duo Security, etc.) in order to view or use your app.
Single sign-on, commonly abbreviated as SSO, is a safeguard...
Microsoft Power Automate, formerly known as Microsoft Flow, provides a premier service for business automation by connecting you to the service you use daily.
Jotform Enterprise connector, including those with HIPAA-enabled servers, is...
Jotform now has a mobile app dedicated to its Enterprise Customers! Now you can access the admin console from your phone and sign into Enterprise directly.
Where to Download
Go to the app store from your phone and search Jotform...