How to Use Gmail as Your Email Sender via SMTP

September 18, 2024

Gmail is a great alternative for sending form emails via Simple Mail Transfer Protocol (SMTP) if you don’t have a business email address. It utilizes OAuth 2.0, an industry-standard protocol for secure authorization. With Gmail’s SMTP and OAuth 2.0, you can send emails from your forms while maintaining the safety of your account credentials.

Note

While this guide focuses on using a free Gmail account, this also applies to Google Workspace accounts. You only need to authorize Jotform to send on your behalf through OAuth 2.0 authentication.

Please find the below steps to add Gmail as your custom sender email.

  1. Login to your Jotform account and navigate to the Settings page.
  2. Click the Add Sender Email button.
Add Sender Email button in the Settings page of a Jotform account
  1. Choose Google from the modal and click the Continue button.
Google option in the SMTP Configuration window
  1. Log in to your preferred Google/Gmail Account, and ensure to allow permission when asked.
  2. After granting the permissions, your SMTP will be ready. You can make a test by clicking the Send Test Email button or Save to complete your custom sender email settings.
Google SMTP Configuration window showing the added custom sender email
All custom senders using the OAuth 2.0 from Google are identifiable with the Google logo on their side.

After configuring your custom sender email, remember to assign it to your Notification Email or Autoresponder.


Changing your Google password or permission for Jotform on your Google account will expire your current authentication token. You must refresh it to make the custom sender email work again. To do so, click the Refresh icon on the right side of the custom sender email.

Refresh icon in the custom sender email from Google
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