How to Use Your Gmail Account as Your Email Sender via SMTP

August 24, 2022

Gmail is a great alternative for sending form emails via SMTP if you don’t have a business email address. But while Gmail SMTP is easy to use, you would need to do it most securely. One requirement is to ensure that you have enabled 2-Step Verification for your Google account. For more information, visit: Turn on 2-Step Verification.


While this guide focuses on using the free Gmail email, this also applies to Google Workspace accounts. You only need to ensure that 2-Step Verification is enabled.

Getting an App Password

After enabling 2-Step Verification, you must create an App-specific Password for your Jotform account. Without it, the SMTP will not work. To do so, please follow the steps below:

  1. Go to and sign in to your account.
  2. Choose Mail from the list of available apps.
  3. Choose Other from the device list.
  4. Enter your Custom Name. You can put “Jotform” in it.
  5. Click the Generate button.
  6. Copy and save the password to your computer.
  7. Click the Done button, and that’s it.

You need to save the password for future use. Otherwise, you’ll have to generate a new one again since Google does not allow you to view the password once you click the Done button.

Adding the Custom Sender Email

The last thing you need to do is add your Gmail account as your custom sender email. You can do it through your account settings. Please follow the steps below:

  1. Click your Profile Picture at the top-right of the navigation menu.
  2. Click Settings to access your account’s settings page.
  1. Scroll down a little, and click the Edit link on the right side of the Sender Emails section.
  2. Click the Add Sender Email button.
  1. Enter the following information:
    • Email Address: {your email address}
    • Hostname:
    • Port: 587
    • Username: {your Gmail address}
    • Password: {your Gmail app-specific password}
    • Security Protocol: TLS
  1. Click the Send Test Email button to confirm that everything is working.
  2. Click the Add Email button to complete the setup.

Once done, it should let you send Jotform email alerts using your Gmail account.

If you want to learn more about setting up SMTP in general, visit: How to Setup SMTP for a Form.

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