How to Install Jotform to Your Shopify Store

November 3, 2026

Jotform Form Builder lets you create and publish forms directly on your Shopify store. After installing and connecting the app, you can create a form, customize its fields and appearance, choose how and where it appears on your store, and publish it for your customers to access.

In this guide, we’ll cover:

Installing Jotform Form Builder 

First, install the Jotform Form Builder app on your Shopify store and connect your Jotform account. Here’s how:

  1. Log in to your Shopify Store account, and then go to the Jotform – Form Builder and click on Install on the left side of the page.
Shopify App Store page for Jotform - Form Builder showing the Install option on the left side of the page to add the app to the Shopify store
  1. Then, in the new tab that opens, review the requested permissions in the Install App window, and then click on Install.
Shopify Install App window showing the requested permissions for Jotform - Form Builder, with the Install button ready to be clicked to complete the installation
  1. Next, click on Connect.
Jotform - Form Builder app page in Shopify showing the Connect button to link the app to the Jotform account

Note

You’ll be asked to log in to your Jotform account, if you’re not already, or sign up for one.

  1. Now, in the window that opens, review the requested permissions and click on Allow.
Jotform authorization window showing the requested permissions, with the Allow button ready to be clicked to authorize the connection between Shopify and Jotform

That’s it! You’ve successfully installed Jotform Form Builder on your Shopify store and are ready to start creating forms. 

Creating Your First Form

Once you’ve installed and connected the app, you can create your first form from the My Forms page. This is how it’s done:

  1. In Jotform-Form Builder, click on My Forms in the menu on the left side of the page.
Jotform - Form Builder interface showing the My Forms option in the left-side menu, ready to be selected to view the available forms
  1. Then, at the center of the page, click on Create Form.
Jotform - Form Builder My Forms page showing the Create Form button at the center of the page, ready to be clicked to start creating a new form
  1. Now, in the Describe the Form You Need section, enter the description of the form you want to create, and then click on Create Form.
  2. To use a pre-built form, in the Templates section, select a template, and then click on Use Template.
Jotform - Form Builder form creation page showing the Describe the Form You Need section for entering a form description and clicking Create Form, along with the Templates section for selecting a pre-built form and clicking Use Template

Once your form is created, you’ll be taken to the Publish Form page, where you can choose how to display your form.

Publishing Your Form 

Once your form is ready, you can configure how and where you want it to appear on your Shopify store. Here’s how to get going:

  1. In the menu on the left of your Publish Form page, configure these things:
    • Form Display — Choose how and where the form is displayed in your store:
      • Inline Section — Embed the form directly into a page or section of your store.
      • Popup Modal — Display the form in a popup when customers click a button on your store.
      • Floating Button — Let customers open the form using a floating button displayed on your store.
    • Location Type — Select the type of store page where you want to display the form.
Jotform - Form Builder Publish Form page showing the Form Display options—Inline Section, Popup Modal, and Floating Button—for choosing how the form appears in the Shopify store, along with the Location Type setting for selecting which type of store page displays the form
  1. Then, scroll down and continue configuring these settings: 
    • Thank You Message — Customize what customers see after submitting your form.
      • Show Thank You message — Display a thank-you message after customers submit the form.
      • Redirect to a Page — Redirect customers to another page after they submit the form.
      • Advanced Settings — Click on it to open the Form Design Studio, where you can customize the appearance of your form using the available design options. 
Jotform - Form Builder Publish Form page showing the Thank You Message settings, including Show Thank You message and Redirect to a Page, along with the Advanced Settings option for opening the Form Design Studio to customize the form’s appearance
  1. Next, scroll up and then click on Publish at the top-right side of the page. 
Jotform - Form Builder Publish Form page showing the Publish button in the top-right corner, ready to be clicked to publish the form to the Shopify store
  1. Now, in the Shopify Theme Editor, review the form placement and in the top-right corner of the page, click on Save.
Shopify Theme Editor showing the form placement on the store page, with the Save button in the top-right corner to save the changes

That’s it! Your form is now ready to publish on your Shopify store, making it easy for customers to access and fill it out.

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