User Guide

About Us


A Short History

It was a dark and stormy day at the office. The year was 2006, and Aytekin Tank was working as a software consultant in New York City. He kept running into the same pain point at work. Coding online forms was such a time suck! Not only was it time-consuming to build online forms, but it was not the most enthralling of tasks.


Aytekin browsed online, trying to find an easier way to go about the task. He quickly realized that there was no great solution on the market to simplify the process. web based form builders were painful to use. You would add a question by going to an "Add Question" page. JotForm introduced the idea of building a web form on a WYSIWYG form editor using JavaScript drag and drop and AJAX. You can read more about how he came up with the first version on this blog post.


JotForm’s userbase was steadily increasing, and spreading the word about the product. Working during the day, and working on JotForm at night became unsustainable as a side project, and Aytekin decided to make the leap to working on JotForm full time. Building out the team slowly and deliberately, Aytekin decided to bootstrap his company. Now headquartered in San Francisco, JotForm has never received any outside funding and has experienced continued growth. We like keeping things independent, creative, and fun. Our team is global: we have another office in Ankara, Turkey. Our 20-strong support team works from various countries around the world. This allows us to deliver 24/7 customer support.


Today, JotForm has over 2 million users from over 177 countries. More than a thousand new users create accounts on JotForm everyday. As a globally used tool, we’ve made JotForm available in over a dozen languages. Let’s walk down memory lane and take a loot at the first version of JotForm, which was released in 2006:



JotForm 1.0



Here was an early growth chart.

JotForm First Ten Year



Here at JotForm, our mission is to make it easy for anyone to create online forms. We have a culture of listening to our users, and many new features have been prioritized and built due to user demand. We’re very excited about the future. If you love JotForm, please tell your friends and colleagues about us. Thank you for all of your support along our journey.

 


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  • Keith Brunson

    I would like a phone call, because we are having trouble with getting the platform to work as intended.
    I'm President of Cannabis Clinics of America.
    Call me on my cell at 850 209 8695

  • Ben

    I love the jotfom product!!! It would be really if Our jotform submit option has an option to export to a text file or .csv that we could save anywhere. Thank you!

  • 3Carnorton

    This website is used to scam people off of eBay and eBay Motors I can skin myself and I do not like it I will get this link website URL whatever you want to f****** call it shut down she's my language please read my comment and have a nice day

  • alka17690

    Compliments to you. I have worked with Jotform for a couple of years. Your team always finds a way to say yes for a solution. They always are very helpful. Love your product.

  • taotai

    I do online business, which I sell yeezy on Instagram:safarishoes, I use this app for expanded my business, it's very helpful that I have morn than 20K$ per month.

  • tracyalexander

    Great website, my forms look great. Your support team area brilliant, always quick to help me with my problems. Thank you

  • christinebishop

    So glad I stumbled across JotForms. I will be recommending to as many people as I can. Currently using the Free version but you never know!

  • sumberrizki

    We hope there is live chat to help us solve the problem. I use forum to solve my problem, but it takes a time around 5-7 hours...

  • TCuric

    This form builder is great.

    The user guide articles have proved particularly useful when building forms. One frustration I come across often is trying to find answers/solutions to questions, however all queries I've had I've been able to allocate across your platform and in such an easy to understand manner.

  • Louisaz

    JotForm is simply BRILLIANT! I'm the (unpaid, volunteer) admin for a small group of retired military veterans. JotForm is perfect for what we need. We cannot thank you enough. Keep it simple, elegant, flexible, and fun to use. In other words, don't make significant changes. Make your refinements incrementally -- after much beta testing by users. Thanks!
    Louis

  • safedentalmorley

    To the Jotform team, you make our work easier. thank you!

  • Amrita

    For the past 3-4 hrs JotForms is down and the embed/ iFrame and popup methods are giving this error: https://form.jotform.me/60912282940454
    Please get this resolved at the earliest as we have many sites using JotForms and the forms are not displaying on the sites, see for example on these pages:
    http://www.justinmurrayskating.com/pages/skating-classes/registration
    http://www.webware.io/pages/webware-kickoff
    http://www.eecelectric.com/pages/request-a-quote


    Inline image 1

    Request you to please let us know what is going on and resolve this at the earliest, Please reply by when this will be resolved??

    Thank you
    Amrita Sethi

    www.webware.io

  • DiegoMarafon

    What companies are using jotForm?

  • kingsart

    To the team at Jotform
    Your product is amazing. May you have many years of great success. Thanks for all the support.

  • carobnjaktimi

    Hi Guys and Girls at Jotform,

    I just want to express my gratitude for being such an amazing service.
    Being just opened business, your free plan is extremely valuable to me. I wish Ill grow fast enough receiving more than 100 submission and start my paid plan without any second thoughts.

    Thank you one more time!

    With love,
    Timi

  • jorgegallardo

    Exellent visual tool for quick forms even if u r or not a TI expert.

  • amaciel81

    Guys,

    Impressive work! Good things happens to whom work hard, keep rocking!

    Alexandre (Montreal, Canada)

  • j3lomahan

    Your product is awesome, I love it and have been using it for 2+ years. Just awesome like a cool breeze in summertime.

  • pauleliteseo

    we're a web marketing agency. can we create forms for multiple clients with jotform and if so, how many can we create with a professional account?

    paul@eliteseomarketing.com

  • Busy Bee

    Thank You! You guys are the BEST ...Thank God for you, your products and all the work that you do to make life easy for so many. We need you and again thank you.

  • ultimate2015

    I have been using your forms for years now, i simply love, them,keep up the good work, i wish you all the very best and success ahead,
    you guys are the only company whos giving this much features free,
    from Sri Lanka

  • Jason Ojukwu

    You guys Rock! Stay independent! :)

  • willerby

    Congratulations on a truly impressive site, a great product and superb support via your forum. It is a joy to see a site where you start with the tool/app and play and within 10 minutes can create a good form that works, within 30 minutes a form that interacts and within 2 hours a combination of forms/pages that interactively appear/disappear depending on the user input. Having been tasked with creating some complex online forms for H&S risk assessments (even the paper versions looked scarey) within 24 hours you had revolutionised the way we do these. Great great product. And free? I'm so impressed...

  • syucom

    Great job!
    Thank you so much.

  • Мария

    Вы молодцы!!!! Большое спасибо :)

  • tobiz

    I am trying to locate where I can sell designs. Thanks

  • trickypup

    Loving the new Form Designer, made it so easy to integrate the look of the form into my existing site's CSS. Great job! Will be using this again, and recommending it to other developers.
    THANKS!

  • bigbudgie

    Despite numerous attempts to contact somebody over the last few days I have still not received the courtesy of a reply. i have paid to upgrade my account to premium but now cannot access my account. when I try and reset the password it says no account exists! I have a receipt for the payment, please contact me!!! user name is bigbudgie, you can email me directly on the above email, in the past you have allways offered a first class service and support, I cannot understand why I have not been contacted or received any reply.

  • PanicLifeAssist

    hi there. Can the security check be disabled so that the send location function can be straight forward. as this comes up- One more step
    Please complete the security check to access widgets.jotform.io

  • runevik

    I love Your site and i have used many features in my work already, with sucsess !

    You rock !

    Keep up the good work you guys !

  • Bob YI

    i've used jot form to build a online quotation , that's great, i love you. jot form team.

    keep moving on!

  • gen2advisors

    For what we need can something be hacked out on my own for free? Yes. But it wouldn't be as nice, or as smooth, or as simple. For $20, just isn't worth the annoyance of rolling my own for something adhoc.

  • Tony

    Its a neat little system that you guys have! It takes a little to get it all figured out. Works great for what we need. Thanks alot guys!

  • Tim

    Why have the homepage open to a product that can't be saved unless you create an account first? I just wasted 3 hours building work that was completely lost. There needs to be a warning for people that their work cannot be saved unless they are logged in.

  • coompanion

    Great work! Best form-tool out there

  • blueyuiou

    Why"Chichi: Form over quota
    This form has passed it's allocated quota
    and cannot be used at the moment.

    Try contacting the owner of this form."??????

  • madhuscafe

    If there is an Internet Nobel prize, is should go to you guys..seriously... thank you thank you thank you. Great product.

  • Smartnation

    Thank you guys, really useful and nice plataform.

    Keep going.

  • Maynard

    Thank you Interlogy,LLC for helping make life easier. Rock-on!

  • covalagroup

    THANK YOU from the bottom of my heart! Y'all are amazing.

  • John Bates

    Jotform is an amazing company. I'm really impressed by how they have made it so easy to set up very smart forms, without any need to understand coding. Technical support is excellent too! Thanks. John, Biopharm Reports

  • nancytorrison

    I have a really big medical research grant application set up on one of your forms. Each university that is trying to fill it out is having issues - not all the same. One of the main issues is that they can't save the form once they start working on it. Most need to send it to a supervisor before submitting. Is there any chance I can talk by phone to a real person?

  • Bree McNaught

    Jot Form helped make my life so much easier! I was able to fill out and send a credit score application in a matter of two minutes! I will defenitally be using this website again!
    Thank you!!!

  • NicholaB13

    Hi There,
    I am experiencing problems with creating a new form. When I click new it comes up as normal but wont let me click and drag any of the fields in the left hand side tool bar. I have tried several times and the issue still exists. If possible can someone please contact me during office hours to discuss over the phone. It's becoming very frustrating as I need to create a new form ASAP.

    Many thanks.

  • ccdslu

    We have not been receiving email notification of forms completed, what do we need to do to resume receiving notification?

    Gretchen Woods
    Lincoln University
    Jefferson City, MO
    woodsg@lincolnu.edu

  • Gretchen Woods

    We use forms and need to make language changes to some of our forms. Is there someone to help with this process?

  • jezerferris

    Thank you for this amazing "Form Builder"! Even a person with no programing skills (like me) can build an outstanding Form for their websites.
    Keep up the good work! Best wishes from Brazil!!!

  • Kristian Gundersen

    I'm really curious about how well the "instantly in editor" front page is working for you. It's such an innovative approach that you don't see anywhere else. Can you share any numbers on how many of your visitors end up returning/signing up, etc.
    I personally like the approach but it could obviously be scary for some.

  • brickmovers

    I've been using JotForm for a few years and you keep on keeping up with the times. You make form building so effortless that I can't justify passing on the cost of development hours to my customers. Consequently...they save money when I use you guys. Everybody wins!

  • Josefali

    muito obg