Use Jotform for Product Review Collection
Customer reviews are powerful, but managing them across emails, spreadsheets, and third-party tools can be chaotic. Jotform brings everything into one connected platform — from collecting verified reviews with photos to moderating content, tracking approvals, and featuring the best feedback. With every step streamlined, reviews become a reliable growth engine.
One Product Review Collection Solution
Jotform brings powerful products that work product review collection workflows. Each one plays a role in making your process faster, easier, and more transparent.
Form Builder
Create review forms that capture every detail.
- Build forms with rating scales, written feedback, and verified purchase fields.
- Allow customers to upload photos or videos of products.
- Use conditional logic to personalize the review experience.
Jotform Tables
Manage reviews in a central, searchable databasese
- Store reviews with moderation status, helpful votes, and sentiment tags.
- Track reviewer engagement and trends across products.
- Share filtered views with marketing, support, or product teams.
Jotform Worklows
Automate moderation and response management
- Route reviews for moderation before publishing.
- Escalate negative reviews to customer support for immediate action.
- Trigger rewards or thank-you messages for positive reviewers.
Jotform Sign
Collect secure permissions for testimonials
- Capture e-signatures for using customer reviews in marketing.
- Process photo/video usage rights digitally.
- Keep a complete audit trail of all approvals.
Jotform AI Agents
Deploy a smart review assistant
- Ask clarifying questions if feedback is vague or incomplete.
- Respond instantly to customer concerns raised in reviews.
- Summarize sentiment and trends for managers.
Jotform Apps
Build a customer-facing review hub
- Bundle review submission forms, FAQs, and incentive trackers into one app.
- Allow customers to check their review status.
- Enable direct messaging for feedback follow-ups.
Jotform Boards
Track reviews across the publishing workflow
- Move reviews through stages: Purchase Made → Review Requested → Submitted → Moderated → Published.
- Assign moderators or managers to each stage.
- Keep review handling transparent and collaborative.
