Use Jotform for Pre-order Management

Pre-orders can create excitement — but they also bring challenges like payment tracking, production updates, and customer communication. Jotform streamlines the entire process by collecting pre-orders, managing payments, tracking production, and sending delivery updates all in one connected platform. From the first order to final delivery, everything runs smoothly.

One Pre-order Management Solution

Jotform brings powerful products that work pre-order management workflows. Each one plays a role in making your process faster, easier, and more transparent.

Form Builder

Capture pre-orders with detailed requirements

  • Create pre-order forms with product specifications, estimated delivery dates, and cancellation policies.
  • Add payment scheduling for deposits or installments.
  • Use conditional logic for product variations and order limits.
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Jotform Tables

Maintain a structured pre-order database

  • Track customer commitments, payment status, and production schedules.
  • Filter orders by status, product line, or fulfillment stage.
  • Share views with finance, production, and logistics teams.
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Jotform Worklows

Automate pre-order processing and updates

  • Route orders through payment, production, and shipping stages.
  • Trigger reminders for pending payments or final balances.
  • Send automatic updates on order and delivery status.
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Jotform Sign

Collect secure agreements and acknowledgments

  • Gather signatures for pre-order terms, disclaimers, and return policies.
  • Capture customer approvals for any changes or delays.
  • Maintain a digital audit trail linked to each order.
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Jotform AI Agents

Provide real-time customer support

  • Answer questions about delivery timelines, order status, or policies.
  • Suggest alternative products if items are delayed.
  • Keep customers informed with proactive updates.
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Jotform Apps

Build a branded pre-order portal

  • Bundle product catalogs, order forms, and status trackers in one app.
  • Allow customers to manage payments and view delivery estimates.
  • Provide staff with a centralized hub for order management.
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Jotform Boards

Visualize pre-orders through the pipeline

  • Track orders from Ordered → Production → Ready → Shipped.
  • Assign tasks to fulfillment or customer service teams.
  • Keep every stakeholder aligned in real time.
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See why Jotform is trusted by 35+ million users

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