Use Jotform for Schedule Field Service Calls
Managing service calls means juggling requests, technician schedules, parts, and customer updates. Jotform makes it easy by centralizing requests, automating dispatch, capturing signatures, and tracking work orders — all in one platform. From the first request to job completion, every detail is organized and efficient.
One Field Service Calls Scheduling Solution
Jotform brings powerful products that work scheduling field service call workflows. Each one plays a role in making your process faster, easier, and more transparent.
Form Builder
Capture service requests quickly
- Create service request forms with fields for equipment details, issue descriptions, and preferred time windows.
- Add file uploads for photos or error logs.
- Use conditional logic to route urgent or warranty jobs.
Jotform Tables
Keep service data centralized
- Store work orders with technician assignments, completion times, and parts used.
- Track recurring issues and customer history.
- Share views securely with dispatchers, technicians, and managers.
Jotform Worklows
Automate dispatch and job coordination
- Route calls based on technician expertise, location, or availability.
- Trigger dispatch notifications and reminders.
- Automate follow-up surveys for customer satisfaction.
Jotform Sign
Secure work authorizations and agreements
- Collect e-signatures for service agreements, warranty documents, or on-site approvals.
- Store contracts alongside work orders for compliance.
- Maintain a complete digital record for audits.
Jotform AI Agents
Provide a virtual service assistant
- Diagnose common issues through Q&A before scheduling.
- Help customers book appointments instantly.
- Provide troubleshooting tips or status updates.
Jotform Apps
Build a technician and customer-facing app
- Bundle request forms, work orders, and service updates into one app.
- Include route optimization and inventory tools for technicians.
- Allow customers to track service status and communicate with staff.
Jotform Boards
Visualize service job progress
- Track jobs through stages: Requested → Scheduled → Dispatched → In Progress → Completed.
- Assign technicians and monitor updates in real time.
- Keep dispatchers aligned with job visibility.
