Bought premium package, still showing starter

Private
  • Adeel
    Asked on March 15, 2021 at 11:20 AM

    See title for problem, see attachment for proof.


    ps tried to upload this message more than 5 times!

    1615821581 604f7b0d77bba  Screenshot 101615821589 604f7b155eb61 jotform annual Screenshot 21

  • Nikola JotForm Support
    Replied on March 15, 2021 at 4:45 PM

    Apologize for the inconvniance this may have caused.

    I checked and your account Qurashi_Adeel was successfully upgraded to the Bronze yearly plan.

    1615841085 604fc73deea5b bronze Screenshot 10

    You can find your invoice on the Billing page.

    Related Guide: How to Check Invoices