pdf-submission support

Hi,

I have built forms in jotform and integrated it into a wordpress site.It sends pdf link of submissions in my buyer`s mail id. It comes to as http://www.jotform.com/pdf-submission/270607732717213332    . 

How long you will provide these support .Is there any plan for data   storage ?Please give me link about all plans.

Can I remove or change "www.jotform.com" from http://www.jotform.com/pdf-submission/270607732717213332

just like as http://comethingelse/pdf-submission/5464654654654

thanks

Tarek

Hi Tarek,

How long you will provide these support .Is there any plan for data   storage ?Please give me link about all plans

The submission data of your form will remain unless you delete the submissions or the forms.

You can check the JotForm Privacy Policy also for more details about submission data. 

Can I remove or change "www.jotform.com" from http://www.jotform.com/pdf-submission/270607732717213332

You can achieved this if you use Custom Domains on your forms.

Please check this guide -How-to-use-Custom-Domains-with-Jotform

Hope this answers your questions. Inform us if you have further inquiry.

Thanks.

Hi Jonathan,

Thank you for your answers.

I am looking a little different . A pdf link come to my mail id , when anyone  submit their information.

like http://www.jotform.com/pdf-submission/281241971953621223

Here I want to edit it as http://www.my-domail-name.com/pdf-submission/281241971953621223 

My form was http://forms.perfecthealthconsultingservices.com/form/41771441673456 

But i also want it for pdf link,which comes to my mail id.

Thanks

Tarek 

Hi Tarek,

You can do it like this:

http://forms.perfecthealthconsultingservices.com/pdf-submission/{id}

Where {id} is the Submission ID that will be generated by the system. 

OR,

You can also do it like this:

http://forms.perfecthealthconsultingservices.com/server.php?action=getSubmissionPDF&sid={id}&formID=41771441673456

Where {id} is the Submission ID that will be generated by the system once you receive the submission. 41771441673456 is the Form ID of your form.

You can hyperlink the link to any text in your notification/autoresponder email. Just choose which method would you like to use.

Let us know if you need further assistance.

Thanks

Hi Welvin,

A lot of thanks .It is working.

When I was using "https://www.jotform.com/pdf-submission/{id} " ,it was working inspite of "Auto Submission Deleter " But now when I am using "http://forms.perfecthealthconsultingservices.com/pdf-submission/{id} " it shows "we can nt find the submission you are looking for o our servers"

Hi can I use both  http://forms.perfecthealthconsultingservices.com/pdf-submission/{id}  and "auto submission deleter". Please give me a way to use both.

One more question that I send pdf link to mail id. When mail  comes to yahoo.com ,it goes to spam box and can not get a link, simple text ,i have to copy it and paste to new tab then the pdf will be downloaded . 

But it is ok in gmail.com .Why like that in yahoo.com

thanks

Regards 

Tarek

Hi Tarek,

Can you tell us what is the PDF file "{id}" in your URL "http://www.jotform.com/pdf-submission/{id} "?

I can see that you were already able to create the custom domain name http://forms.perfecthealthconsultingservices.com/  because when I test this URL it opens the form builder.

The URL is suppose to be like this http://forms.perfecthealthconsultingservices.com/pdf-submission/12345678   -- where the "12345678" is the submission ID.

Share to us the submission ID to use so we can do some test.

One more question that I send pdf link to mail id. When mail  comes to yahoo.com ,it goes to spam box and can not get a link, simple text ,i have to copy...

It is possible that the yahoo email account have a different settings that is doing this process. In the spam box email, try specifying that the message from forms.perfecthealthconsultingservices.com is not a spam so that the yahoo message filter will not block or treat incoming messages as spam.

Inform us if you need further assistance.

Thanks!

Hi, 

I am using this link http://forms.perfecthealthconsultingservices.com/pdf-submission/{id}  and    want  to use auto submission deleter. 

thanks

Please tell us the actual URL link for this

 http://forms.perfecthealthconsultingservices.com/pdf-submission/{id}  

what is the {id} number in that link?

Thanks.

Hi Jonathan,

Here the id numbers  

forms.perfecthealthconsultingservices.com/pdf-submission/281549239015584637

forms.perfecthealthconsultingservices.com/pdf-submission/281549527017603570

forms.perfecthealthconsultingservices.com/pdf-submission/281552749053425768

At that time "Auto Submission Deleter" was active. When I removed

http://form.jotform.me/form/41748084210450

form from "auto submission deleter" then it works well. 

Thanks 

Hi Tarek,

Thank you for providing us the requested info.

I checked the PDF files using the URL link you provided, and I was able to see the same error content you mentioned.

This one

I am not able to figure out what could be the cause.

But can you please try the following steps to do some initial troubleshooting.

1. Login using your JotForm account to the custom domain http://forms.perfecthealthconsultingservices.com/

2. In your My Forms list select the form named New Client Form http://www.jotform.me/form/41748084210450

3. Click on Submissions button on top toolbar

4. In the Submissions page, download the PDF-Submission of the form

5. Check the downloaded PDF file if it contains the submission data of the form http://www.jotform.me/form/41748084210450

Please inform us of the result on this test.

Thanks.