10 Qualified competitors and conversational AI tools for B2B sales

In the latest era of B2B marketing and sales, conversational tools like AI chatbots have become an essential part of the digital experience. In fact, 38 percent of marketers who use AI believe that chatbots are the top AI use case for improving how customers interact online.

For many B2B marketing and sales professionals, conversational AI and marketing platform Qualified is a top choice for driving results. It’s often used in B2B and account-based strategies to engage and convert potential buyers at scale using its Piper AI agent and Salesforce integration.

However, as qualified as this solution is to help your business, it does come with limitations. It’s more expensive than other options and relatively rigid in how it works, relying heavily on Salesforce and rule-based workflows. It’s also described as complex to set up.

So what is a chatbot alternative to Qualified that isn’t held back by these limitations? We’ve compiled a list of competitors and their key features to help you find a chatbot that aligns with your sales process, technical resources, and growth targets.

Who does Qualified compete with and what are their strengths?

Rather than sift through the hundreds of Qualified competitors in today’s digital marketplace, we rounded up some of the top options for your consideration. Here’s a high-level look at 10 Qualified alternatives, what they offer, and what sets them apart:

Platform	Core focus	Integrations/CRM	Pricing model	Key differentiators
Jotform AI Chatbot	No-code AI chatbot and CRM tools	Salesforce HubSpot Google Microsoft And more	Freemium Paid tiers Custom enterprise options	Native Salesforce sync No coding Affordable pricing
Tidio	Live chat and chatbots for support and sales	Shopify WordPress Salesforce (non-native) And more	Freemium + paid tiers Custom premium options AI agent-only plan	Powerful live chat Easy setup
Drift	Conversational sales conversion and pipeline acceleration	Salesforce HubSpot Marketo And more	Annual feature-tiered contracts Custom enterprise pricing	Advanced revenue growth tools
Intercom	AI customer support and help desk tools	Salesforce Zendesk Jira And more	Per-seat tiered pricing Per-resolution AI usage-based pricing	Modular AI High average resolution rate
Conversica	AI assistants for sales and relationship building	Salesforce API Automotive CRM HubSpot And more	Enterprise subscription-based pricing	Industry-specific features Integrations
Birdeye	Multi-location marketing, review, and reputation management	Salesforce HubSpot QuickBooks And more	Per-location Tier-based subscription model	Expansive integration library Unified customer experience (CX) tools
Warmly	Lead identification, engagement, and routing	HubSpot Salesforce Microsoft Teams Slack And more	Limited free plan Custom-priced annual platform licenses + add-ons	Deep intent signals analysis Warm intros
Chili Piper	Demand conversion and pipeline management	Salesforce HubSpot Gmail Microsoft Teams And more	Modular product per-user, per-month pricing or bundle options Annual AI flat rate cost and platform fee	Unified demand conversion Scheduling Handoff platform
Freshchat	Omnichannel conversations and unified agent workspace with AI support	Salesforce Native Freshworks suite connection Monday.com And more	Freemium Per-agent, per-month, feature-based pricing tiers Additional usage-based AI costs	Directly embedded in the Freshdesk suite of products
AiSDR	Outbound prospecting and meeting scheduling	HubSpot LinkedIn Email And more	Monthly volume-based messaging tier structure	Sales development representative (SDR)-specific AI functionality Booking capabilities

Read on for a more detailed breakdown of these Qualified competitors and what they can offer your business.

1. Jotform AI Chatbot

If you want a flexible conversational AI chatbot that you can quickly customize to fit your needs, look no further than Jotform AI Chatbot. With the help of Jotform’s no-code AI chatbot builder, you can quickly generate, customize, and implement powerful AI B2B marketing and sales agents in a matter of minutes.

For sales teams that rely on Salesforce as their CRM, Jotform even offers a specialized solution: Jotform Salesforce Agent, available on the Salesforce AppExchange. This no-code assistant lets your team connect directly with Salesforce to automate lead capture, customer service, and real-time CRM data updates.

Using Jotform Salesforce Agent, your team can build conversational workflows that automate sales and marketing processes while syncing data with Salesforce, without relying on developer expertise. This AI assistant also supports human handoff and doubles as live chat software, so agents can live chat with prospects about issues too complex for AI to handle.

Jotform AI Chatbot also offers access to the Jotform unified ecosystem. By signing up for this solution, you can seamlessly sync your data with other Jotform solutions like Jotform Forms, Tables, Workflows, and Report Builder.

• Best for: Flexible and easy AI chatbots for small businesses
• Key features
  • Real-time Salesforce sync
  • No-code setup
  • Conversational workflows
  • Unified ecosystem
  • Human takeover option
  • Custom brand
  • Security, and scalability
• Integrations
  • Native Salesforce integration with the Jotform Salesforce Agent, Slack, Gmail, and hundreds of other integrations
• Key differentiators
  • Native Salesforce AI sync
  • No coding
  • Affordable pricing
• Pricing
  • Free plan available
  • Paid tiers ranging from $34 to $99 per month
  • Custom enterprise pricing available on request

2. Tidio

Tidio is already well-known for its live chat capabilities, and its utility has only increased with the addition of conversational AI tools. Its Lyro AI Agent is available as a standalone product or as part of the Tidio chat platform. It acts as a knowledgeable, automated extension of your sales team by making recommendations, answering questions, and handing conversations off to a human agent when necessary. 

The challenge with Tidio is the strict limitations on the number of conversations you receive per month. Your available usage is directly tied to the size of your monthly bill, meaning your costs increase as you scale.

• Best for: Small businesses in need of both live chat and conversational AI
• Key features
  • AI Copilot
  • Lyro AI Agent
  • Contextual conversation flows
• Integrations
  • Shopify, WordPress, Salesforce (non-native), and more
• Key differentiators
  • Powerful live chat
  • Easy setup
• Pricing
  • Free plan available
  • Paid plans ranging from $24.17 to $749 per month
  • Custom premium pricing available, as well as an AI agent-only plan starting at $32.50 per month

3. Drift

Now part of the Salesloft suite of products, Drift is a revenue-focused conversational AI tool made for sales and marketing teams that want to to drive results. Drift’s AI chatbot uses a variety of tools to better identify, qualify, and route potential leads into your sales pipeline.

This solution pairs well with the Salesloft suite to provide a comprehensive revenue-driving platform. However, even for current Salesloft users, this solution is priced separately and only available on a custom quote basis.

• Best for: Enterprise revenue-driving teams
• Key features:
  • Personalized AI conversations
  • Buyer identification
  • Intelligent routing
• Integrations
  • Salesforce, HubSpot, Marketo, and more
• Key differentiators
  • Advanced revenue growth tools
• Pricing
  • Pricing options
  • Custom plans available on request

4. Intercom

Fin AI Agent, Intercom’s AI solution, is a popular option in the customer service space thanks to its modular setup and high resolution rate. Along with Intercom’s full help desk suite, it’s also effective for managing B2B sales and marketing.

Fin offers native integrations with both Salesforce and Zendesk, and it can be quickly integrated into any help desk or support channels. As an always-on AI chatbot, it’s designed to drive customer engagement and loyalty through automation. However, keeping a high volume of customers engaged will cost you, since Fin charges users per resolution.

• Best for: Teams in need of flexible customer support and modular AI
• Key features
  • Fin AI Agent
  • AI Copilot
  • Intercom Help Desk
• Integrations
  • Native Salesforce and Zendesk, Jira, and more
• Key differentiators
  • Modular AI
  • High average resolution rate
• Pricing:
  • Full help desk-platform paid plans ranging from $29 to $132 per seat per month
  • Fin AI priced at $0.99 per resolution, with or without Intercom Helpdesk

5. Conversica

Conversica is an AI agent-specific solution tailored to industries like automotive, sports and entertainment, hospitality, and higher education. These custom-built solutions facilitate human-like conversations to help teams handle custom acquisition, service, and retention.

The downside of Conversica’s AI agents is that they’re narrow in their feature set. While they offer tools to optimize conversations, these AI agents provide few additional features and integrations, especially compared to other Qualified competitors.

• Best for: Customer acquisition and retention teams
• Key features
  • Customizable AI agents
  • A/B testing
  • Real-time analytics
• Integrations
  • Salesforce, API, automotive CRM, HubSpot, and more
• Key differentiators
  • Industry-specific features
  • Integrations
• Pricing
  • Available on request

6. Birdeye

Birdeye specializes in agentic marketing for multi-location businesses. Through a variety of AI agents, Birdeye allows businesses to accelerate growth and manage reputations, even across multiple brick-and-mortar stores.

In addition to its wide range of agent solutions, Birdeye also integrates with more than 3,000 solutions. However, this tool can be challenging to manage and becomes more costly with each additional location.

• Best for: Multi-location businesses
• Key features
  • BirdAI agents
  • Google partnership
  • Review management
• Integrations
  • Salesforce, HubSpot, QuickBooks, and more
• Key differentiators
  • Expansive integration library
  • Unified CX tools
• Pricing
  • Custom quotes available on request

7. Warmly

Warmly is an AI tool that identifies and engages your hottest leads. Using deep signal analysis and de-anonymization tools, this solution works to nurture leads when they are most likely to buy.

Using Warmly, you can increase your website conversion rate by connecting with customers and routing them into your pipeline. These tools, however, come at a significantly higher cost than many other solutions on this list.

• Best for: Account-based marketing and go-to-market teams
• Key features
  • Web visitor de-anonymization
  • AI chat agent
  • Lead routing
• Integrations
  • HubSpot, Salesforce, Microsoft Teams, Slack, and more
• Key differentiators
  • Deep intent signals analysis
  • Warm intros
• Pricing
  • Limited free plan available
  • Paid plan starting costs ranging from $20,000 to $30,000 per year
  • Pricing plans custom-based on sales quotes

8. Chili Piper

Chili Piper is a demand conversion platform focused on connecting your marketing and sales teams to create a more effective overall pipeline. It offers a variety of à la carte tools, allowing teams to tailor the platform to their specific needs.

The downside of this Qualified chatbot competitor is pricing. Chili Piper’s AI chatbot is priced separately from the rest of its tools and comes at a premium. Although you can avoid usage-based pricing, the flat-rate cost may still be a barrier for small businesses.

• Best for: Sales team focused on conversion and pipeline management
• Key features
  • Form routing
  • Chat AI
  • Lead distribution
• Integrations
  • Salesforce, HubSpot, Gmail, Microsoft Teams, and more
• Key differentiators
  • Unified demand conversion
  • Scheduling
  • Handoff platform
• Pricing:
  • Access to Chili Piper’s AI chat feature available at a flat rate of $20,000 per year, plus a $150 platform
  • Core tool paid plans separated by product and charged per user per month, with bundle options available

9. Freshchat

Part of the Freshworks suite of products, Freshchat offers B2B conversational marketing tools and more through its omnichannel conversation platform. In addition to live agent tools, Freshchat users can access Freddy AI Agent through paid plans.

While paid plans include Freddy AI Agent, usage is capped at 500 free interactions. Once you reach that limit, additional fees apply for every 100 chatbot sessions.

• Best for: Omnichannel sales, marketing, and support teams
• Key features
  • Freddy AI Agent
  • Omnichannel conversations
  • Intelligent routing
• Integrations
  • Salesforce, native Freshworks suite connection, Monday.com, and more
• Key differentiators
  • Directly embedded in the Freshdesk suite of products
• Pricing
  • Free plan available
  • Paid plans ranging from $19 to $79 per agent per month
  • 500 Freddy AI Agent sessions included in paid plans, then $49 per additional 100 sessions
  • Freddy AI Copilot priced at an additional $29 per agent per month and limited to top-tier plans

10. AiSDR

AiSDR is a conversational AI platform specifically focused on sales outreach, with the goal of booking highly qualified leads for meetings with your team. Using custom-built, generative AI SDRs, you can streamline your sales outreach across multiple channels.

But while this solution connects with popular integrations, AiSDR doesn’t offer nearly the same integration depth as many other Qualified competitors. In fact, it does not currently offer a Salesforce integration. Combine this with the high, usage-limited price tag, and AiSDR may not be the best solution for enterprise businesses.

• Best for: Sales teams seeking automated SDR output
• Key features
  • Custom AI SDR agents
  • Meeting scheduling
  • Email outreach tools
• Integrations
  • HubSpot, LinkedIn, email, and more
• Key differentiators
  • SDR-specific AI functionality
  • Booking capabilities
• Pricing
  • Paid plans ranging from $900 to $4,500 per month, billed monthly depending on message volume needs

How to choose from among Qualified and its competitors

Now that you know the basics of what these Qualified chatbot competitors can offer, there are a few factors to consider before you commit to a specific alternative. Here’s what to do next:

• Define your primary goal: What are you looking for from a Qualified alternative? Whether it’s B2B conversational marketing tools, lead qualification features, sales or customer support, or a blend of multiple purposes, it’s important to identify your needs. Some Qualified competitors may be better suited to specific functions than others.
• Assess setup speed vs customization opportunities: Do you need to get up and running as quickly as possible, or are you more interested in getting exactly what you need even if it takes more time? Some solutions, like Jotform AI Chatbot, can be implemented quickly and offer no-code setup. Other solutions might offer more flexible customization through developer tools that require greater technical expertise and take longer to implement.
• Consider your CRM and tech stack alignment: Your Qualified alternative must be capable of integrating with your existing CRM or digital tools to create value for your team. Without this compatibility, you may be left with more work than before.
• Forecast scaling costs: In the long term, cost goes beyond base prices and the size of your current team. You must also consider how costs will increase as your business grows, whether based on each solution’s available pricing tiers or on per-interaction or per-agent charges.
• Analyze feature gaps and compare them to your future needs: There may be features that you need ASAP from a conversational AI solution, while others may seem superfluous. But don’t be too quick to dismiss extra features that you may not be in the market for at the moment; they could prove critical to your operations as you scale. Create a roadmap of how you intend to use your Qualified alternative in the future to identify areas where some tools may fall short and narrow down your selection.

Following these steps will help you determine which of these B2B conversational marketing tools is right for your business, both today and in the future.

Thanks to Jotform’s native Salesforce integration, you can automate lead routing, case creation, and support follow-ups without coding. This simplified solution is perfect for small and midsized businesses or teams looking for quick ROI and seamless integration with their CRM.

Address your needs with a Qualified competitor like Jotform AI Chatbot

Qualified offers powerful features, but there are many alternatives that may be more cost effective and adaptable to your specific purposes. From messaging-centric solutions to options built intentionally for sales, marketing, or support, finding the best fit comes down to your business needs and priorities.

Before committing to a solution, ask your team what they need help with most. Consider your CRM environment, desired AI features, and preferred time-to-value. And if you’re looking for an option with the flexibility to meet all these requirements, try Jotform AI Chatbot for free. This no-code Qualified alternative offers rapid deployment and seamless CRM automation, streamlining your B2B sales and marketing processes with ease.