What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Chrome blocked after submitted

    Asked by sensethailand on December 03, 2016 at 05:43 AM

    After submitting the form created by Jotform then Google Chrome show error as below, please advise;

     

    Your connection is not private Attackers might be trying to steal your information from www.xxxxxxxxxxx.com (for example, passwords, messages, or credit cards).

     

    NET::ERR_CERT_AUTHORITY_INVALID
  • Profile Image
    JotForm Support

    Answered by Welvin on December 03, 2016 at 07:41 AM

    Your form is set to redirect to this website: https://www.senseofcup.com/. As you could see, you are using HTTPS, but your website doesn't have an encryption. You should use http://www.senseofcup.com/ to fix the problem or use our default thank you page.

    Here's our guide to access the thank you URL settings: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    Let us know if you need further assistance.

  • Profile Image

    Answered by sensethailand on December 03, 2016 at 08:02 AM

    Thank you for your help, it work now