What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form is displayed differently in Mobile

    Asked by digiquick on December 04, 2016 at 10:36 PM

    http://www.tagmobilesolutions.com/merchants.htm    this is fine on desktop but  not on androif  the enter fields are to long

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Rose on December 05, 2016 at 01:07 AM

    We are sorry for the issue you have been experiencing. 

    When I previewed your form on my android device, It seemed fine but you have a mobile responsiveness issue as I understood. 

    You need to use our mobile responsive widget to make your form mobile responsive which means that shows your form on different mobile devices properly. You just need to find it on builder and drop to your form. After that, your form will be seen mobile friendly.

    In addition to that, it seems that you have embedded your form with its source code as far as I checked your website. I can suggest you to re-embed your form with Iframe. This would also prevent other unexpected situations. Please also note that when you make any changes on your form, those changes do not reflect to your website due to embedding with source code. That's why, Iframe is the best solution. 

    This is the guide about getting from Iframe code. 


    If you have more questions or the issue still persists even after these, please feel free to contact us. We would be pleased to assist you for any issue you may have.