What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to switch sub user account to standard account type

    Asked by Llipstreu on December 06, 2016 at 11:45 AM

    I was a sub travel agent on this account. and would like my own account now. how do I go about this??

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    JotForm Support

    Answered by Mike on December 06, 2016 at 01:10 PM

    You can change your account to the standard type by switching its plan to the Starter (Free) one from account billing page:

    https://www.jotform.com/myaccount/billing

    Click on the Starter plan and proceed with the upgrade.

    After the switch you will be able to create your own forms, and also you will be able to access the 'shared with you' content.

    If you need any further assistance, please let us know.