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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Edit link not available in autoresponder

    Asked by aging2 on December 09, 2016 at 08:09 AM

    Edit link and PDF link is no longer available in autoresponder? 

    Page URL:
    https://form.jotform.com/63374226500954

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    JotForm Support

    Answered by Helen on December 09, 2016 at 09:18 AM

    Hi,

    Thank you for contacting us.

    I have added the Edit Link field into your form and sent to test submission. However, I have replicated the same issue, the edit link was not shown at autoresponder e-mail. As you can see below:

    I have cloned your form and tested on my side. However, I did not replicate the same issue, edit link is available on my autoresponder e-mail. As you can see below:

    Please delete you autoresponder e-mail and add it again. If you have still a problem, please clone your form on your side. 

    Here are the guides helps to you: 

    https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Please let us know if you need any further assistance.