What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am looking at our form list and I show a form with 482 submissions, but to the left of the name of the form it says 326

    Asked by intagliocreative on December 12, 2016 at 11:43 AM

    Is the number to the left this years submissions and the other number total submissions?

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    JotForm Support

    Answered by david on December 12, 2016 at 12:00 PM

    I believe you are referring to this form:

    The number below the name shows the total number of submissions and the number to the left of the name shows the number of unread submissions.  Viewing submissions from the submission panel will reduce the number to the left:

    https://www.jotform.com/help/269-How-to-View-Form-Submissions

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    Answered by intagliocreative on December 12, 2016 at 12:37 PM

    Is this based upon the first contact on the email list, or all contacts on the email list?

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    JotForm Support

    Answered by david on December 12, 2016 at 12:42 PM

    This is based submissions received through the form.  482 is the total submissions stored for your form.  312 is the number of submissions that have not been viewed directly in the submission panel.  Emails do not have any affect on either total.