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vim00010Asked on December 13, 2016 at 4:10 AM
https://form.jotformeu.com/62073124032340
The above form has an email notification setup, vmulford@grundfos.com is receiving the mails, but lpender@grundfos.com isnt- please can someone tell me why this would be?
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Chriistian Jotform SupportReplied on December 13, 2016 at 4:30 AM
Hi,
I checked your form and the email notifications that you have set on your form but the emails were not in the bounce list. I also checked the activity logs on your account, I can see that notification emails are being sent successfully to lpender@grundfos.com.
You can also check it by following the instructions provided in this article: How to View Your Account Activity Logs.
If the emails are still not being received, please check your spam folders as well.
Please read also this article: Why I am not Receiving Email Notifications.
If issue still persists, please let us know.
Regards.