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    Email Notification not working

    Asked by vim00010 on December 13, 2016 at 04:10 AM



    The above form has an email notification setup, vmulford@grundfos.com is receiving the mails, but lpender@grundfos.com isnt- please can someone tell me why this would be? 

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    JotForm Support

    Answered by Chriistian on December 13, 2016 at 04:30 AM


    I checked your form and the email notifications that you have set on your form but the emails were not in the bounce  list. I also checked the activity logs on your account, I can see that notification emails are being sent successfully to lpender@grundfos.com.


    You can also check it by following the instructions provided in this article: How to View Your Account Activity Logs.

    If the emails are still not being received, please check your spam folders as well.

    Please read also this article: Why I am not Receiving Email Notifications.

    If issue still persists, please let us know.