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reklamxAsked on December 13, 2016 at 5:54 AM
Hello
I created a form and inserted my website. People filled form but the details don't come to my inbox. I can see details on my jotform panel but I wanna take mail announcement. Please help me.
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AIDANReplied on December 13, 2016 at 6:07 AM
We inspected your form and the email notification. The email is not in the bounce list, and the activity log on your account shows that notification emails are being sent successfully to it.
Please consider following these instructions to see the email activity: https://www.jotform.com/help/370-How-to-View-Your-Account-Activity-Logs
Please also consider checking the spam folder if the emails are still not received.
For more details you may also read this article: https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications
Please let us know if the issue still persists. -
reklamxReplied on December 13, 2016 at 6:11 AM
I changed the sende e-mail noreply@jotform.com to noreply@formresponse.com and it is solved. I received mails.
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AIDANReplied on December 13, 2016 at 6:17 AM
We're happy that your problem is solved. Please don't hesitate to contact us if you have any issues.