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    Forwarding to thank you page after payment.

    Asked by CauseBroadcasting on December 13, 2016 at 04:18 PM

    My form goes to the payment page after submission.  Is there a way to have the customer automatically go to a thank you page after payment?  I know you can do that using buttons generated at PayPal...


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    JotForm Support

    Answered by jonathan on December 13, 2016 at 06:10 PM


    You can achieve this by setting the form Thank You page to redirect to external link after submission.

    User guide: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    What will happen is, after the user successfully completed the submission payment transaction in Paypal, they will be automatically redirected to the external URL link you have setup on the form Thank You URL.

    Hope this help. Let us know if you need further assistance.